Your best bet is to instigate a chat with Facebook’s customer support team to work this out.įollow this link for quick access to Facebook’s support team. If you don’t know who created the page or the person has left your company and you can’t get access by asking them to grant it, that’s when things get a little hairy. Change the dropdown item next to the name to “Admin” and click “Add.”.Go to “Page Roles,” and under “Assign a New Page Role” enter the name or email of the person whom you wish to give access.The easiest way to do this (if possible) is going to be for the person who created the page to give you admin access to the page.įor this, they just need to follow these instructions: If you took over a business that someone already created a Facebook page for, or if another employee (or someone else) created a business page and you don’t have access, you’ll want to go through the process of adding yourself as an “admin” to that page. This process can be a little more tricky. How to claim a Facebook page that someone else owns Once your page is claimed, you’ll have access and can update all of your business information, update your profile and cover photos, add new photos and videos, and post content on a regular basis. This option can take up to 24 hours because Facebook has to verify the documentation. You will have two options to claim your listing: verify by phone or verify with documents.Įnter your business’s phone number and click “Call Now.” You will need to make sure you can answer an incoming call from Facebook to that number, which will give you a 4-digit verification code to enter on the following page to verify your account.įacebook will prompt you to scan an official business document to prove that you are the business owner.If you don’t already have a Facebook page, select “Claim and Verify…” and click Continue. A window will pop up with two options: “Merge *your business* into a Verified page you manage” or “Claim and verify *your business* with a phone call or documents.” Select the appropriate option.Click “Is this your business?” below the cover photo at the top of the page.Follow these instructions to claim your unofficial page: When a page is unmanaged, it will indicate “ Unofficial Page ” below the cover photo. If a business is listed on Wikipedia and the owners didn’t create a Facebook page, Facebook may just create one for them. If enough people are trying to check in, Facebook recognizes that as a real business and tries to provide that information for its users.įacebook has also generated “unofficial pages” based on Wikipedia articles. This can occur if users are trying to “check-in” to a business that they recently visited, but for which no official Facebook page has been created. Sometimes Facebook automatically generates an unofficial business listing for your company. How to claim an unofficial Facebook business page There are two instances when this will be the case: Facebook created an unofficial page for your business, or someone else created a page for your business. It is from your profile that you can claim and create pages.īefore you create a new Facebook page for your business, you’ll want to be sure that there isn’t already a business page out there. The first thing you’ll want to keep in mind is that in order to manage or create a Facebook page, you need to have a personal Facebook profile. More opportunities to interact with customersįollow the steps through the rest of this article to claim or create your Facebook page and start reaping the rewards.Providing more information for customers.Adding a personal touch to your business.Some of the biggest benefits of putting your business on Facebook include the following: Your business can gain several advantages from starting and maintaining a Facebook business page. Learn more, plus get free reputation monitoring and customer insights when you sign up for Womply Free!įacebook is a powerful resource for increasing your brand awareness, growing your customer base, and showing up better in the search engines. More and more frequently, people are going to Facebook Messenger as their initial point of contact with any given business.Īttract more customers and keep them loyal with reputation management software. When 68% of Americans are using Facebook on a daily basis, that’s a pretty good indicator that your business should be there. Why your business needs to be on Facebook.
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